My grooming sessions are done FOR your dog- not TO them. Your dog’s comfort, safety, and emotional well-being come first. While I am experienced in handling dogs of all temperaments, some pet may need extra reassurance or a slower pace- and that’s okay.
If your dog becomes overly stressed, fearful, or aggressive during the session, I may decide to pause or reschedule the grooming. I may also ask for your help to calmly hold or support your dog if needed.
In cases where the grooming cannot be completed, 50% visit fee will still apply to cover time and travel. Thank you for understanding that I always prioritize your dog’s well-being over rushing a service.